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87% of shoes produced by mass retailers do not adapt to the natural shape of the foot - causing pain in the feet, knees and back.
We know it's not uncommon for shoes to look great but feel terrible to wear. In fact, 87% of shoes from mass retailers don't follow the natural shape of the foot, which can lead to foot, knee and back pain. That's why we created Serena - for those who refuse to choose between comfort and style.
Style that feels good
And yes - that little extra height doesn't just make your legs longer and your body shape slimmer - it also gives a boost to your confidence.
Why our customers love Serena:
✔ Stability+ sole - provides support where it's needed
✔ Reinforced heel area - stability and comfortable grip
✔ Stretchy fit - follows the shape of the foot and adapts to unevenness
✔ Gentle toe design - reduces pressure at the front
✔ Confort+ soles - lightweight, flexible and non-slip
✔ 100% vegan - completely free of animal materials
Serena is perfect for both everyday and summer occasions
Choose your usual size - or go up one if you're in between.
We are offering free shipping within New Zealand for all orders.
We ship our packages next day with a Track & Trace code, so you can always monitor your order.
If our product does not meet your expectations, there’s no need to worry.
You may return it within 30 days after receiving your order.
Simply contact our customer service at:
📧 support@isabelaolivia.com
and let us know the reason for your return. This helps us process your request more quickly.
Please refer to our returns policy for more details.
We are always here to help.
At Isabel & Olivia, we believe in attentive and thoughtful service.
If you have any questions or need assistance, please don’t hesitate to get in touch.
Our team will respond as soon as possible during business hours.
Reach us via the contact form or email support@isabelaolivia.com
We offer a range of secure and convenient payment methods to make your shopping experience seamless. Here’s what we currently accept:
Credit or Debit Cards: We welcome all major credit and debit cards, including Visa, Mastercard, and American Express.
Mobile Payment Services: You can also use Apple Pay, Shop Pay, or Google Pay for a quick and easy checkout.
